This policy explains how students may request cancellation of course registration and how Genius Groove will handle cancellations initiated by students or by the institute.
Students who wish to cancel their enrolment must submit a written request through the official contact channel.
The request should include the student's name, course name, registered contact details, registration date, and payment reference.
The institute will acknowledge the request and explain the applicable cancellation and refund terms.
Requests received before the course commencement date will be reviewed according to the cancellation terms disclosed at the time of registration, the services already provided, and applicable law.
Any refund due will be calculated accordingly and communicated to the student.
Students who request cancellation after attending classes or receiving course materials will have their requests assessed based on the course terms, the portion of the service delivered, any lawful deductions, and applicable consumer protection requirements.
No refund restriction will remove rights that cannot legally be waived.
Before cancelling, students may ask whether a batch transfer or course postponement is available.
Approval depends on the course structure, available seats, schedule, and any applicable written terms. A transfer or postponement will be confirmed only after the institute has approved the request.
If Genius Groove cancels or materially postpones a course, the institute will notify affected students and explain the available alternatives.
Where required by law or the agreed terms, the institute will offer an appropriate refund or other remedy.
A student's failure to attend classes or communicate with the institute does not automatically constitute an approved cancellation request.
Students should submit their requests formally so that the institute can review the circumstances and determine the appropriate outcome under the applicable policy.
Genius Groove will communicate the decision and any applicable refund or transfer arrangements through the registered contact channel.
Students should retain the cancellation confirmation for their records.
For course cancellation requests, please use the official contact details published at https://www.geniusgroove.in/.
To submit a cancellation, batch transfer, or deferral request, reach out to our administration desk:
Salem Campus: RCC Complex, Angammal Colony, Salem, Tamil Nadu 636009
Bengaluru Campus: No 171/4, Krishnappa Layout, Opp Acharia ITI Road, Bommasandra, Attibele Hobli, Anekal Taluk, Bangalore - 560099
Phone: +91 72007 37286 / +91 93424 86147
Email: info@geniusgroove.in
Website: https://www.geniusgroove.in/
Fill out the form below for course fees, batch schedules, and scholarship details.
